OUR POLICIES

RESERVATION POLICIES:

Reservations or requests for services can be made via "Book Now" links on our website, email, phone or the Contact us link on the website.
No trip, tour or other activity provided by Joshua Tree Excursions will be deemed reserved until deposit (if more than 14 days out) or full payment (if within 14 days) for services have been processed. No date will be held more than 48 hrs from invoicing.
Joshua Tree Excursions is under no obligation to hold, reserve or otherwise guarantee dates, services or activities until full payments or deposits have been processed. Simply requesting services on a specific date does not guarantee provision of those services on the date requested; nor that the requested date will be available if requested again in the future.
All requests for services must be requested and confirmed via email or phone. The personalized nature of services provided by Joshua Tree Excursions does not allow for the use of an online booking system for most trips, with the exception of sightseeing tours, special events and trips scheduled by Joshua Tree Excursions.

PAYMENTS:

DEPOSIT: A 50% deposit of total or estimated total, is required to secure your booking with Joshua Tree Excursions. Deposit is fully refundable as long as trip is cancelled 31 days or more prior. 30 days prior to trip, all deposits, payments and other fees become non-refundable. You acknowledge that the deposit is to be paid within 48 hours of receipt of invoice to secure your date. No trip or tour is deemed reserved until deposit is paid. Joshua Tree Excursions will not guarantee tour dates without a deposit, nor can Joshua Tree Excursions guarantee that your dates will be available in the future should you opt to wait. Between 30-0 days before trip, your deposit is non-refundable but transferable to another departure date or trip based on circumstances ( see cancellations ). If your booking is made within 14-days of the departure date then full payment is due to reserve your date.

TRIP BALANCE: You agree to pay the outstanding balance in US Dollars (or the foreign currency equivalent), plus any additional items (multi-day options, single supplements, rental equipment, extra hotel bookings etc.) no later than 14-days prior to the departure date of the trip. You’ll receive a payment reminder by email 15- days before the due date. Any balance not paid by the due date, may result in trip cancellation and forfeiture of all deposits paid.

PAYMENTS: All payments should be made via invoices provided. We accept payment in US dollars. – Our preferred form and easiest method of payment is via PayPal  or the invoice which you will receive. You agree and acknowledge that credit cards attract a three percent surcharge and may also be subject to additional fees from your card provider on foreign currency transactions that Joshua Tree Excursions is not responsible for.

HIKING/SINGLE-DAY TOURS:

All hiking trips require a 50% deposit of the total estimated fee for services requested in order to reserve your dates.
Balance due on all hiking trips due 14 days prior to departure date. Deposit becomes non-refundable 30 days prior to trip. Although non-refundable, your deposit may be transferred to another date. Any hiking tour that takes place within 14 days, must be paid in full at time of booking.
All groups exceeding seven, special events, corporate events, retreats, event planning support and location scouting services will be charged an additional 18% for gratuity.

CAMPING/BACKPACKING TOURS:

All camping and backpacking trips require a 50% non-refundable deposit at time of booking to reserve dates and activities. Balance on all camping and backpacking trips is due 30 days prior to departure. Failure to pay final balance by due date may result in the cancellation of your trip and forfeiture of all fees paid. Backpacking trips require a minimum of two participants in order to depart.

CORPORATE EVENTS, LARGE GROUPS, RETREATS, SPECIAL EVENTS:

These events all require a $250 non-refundable event planning and administrative fee plus a deposit of 50% of the estimated total fee is required to hold and reserve your dates. Deposit becomes non-refundable 60 days prior to trip.

CANCELLATIONS

CANCELLATIONS: In the event you need to cancel your trip, the following cancellation policies will apply: 

Cancellations for all trips tours and activities made 31+ days prior to departure date – All fees paid to date will be refunded, less any pre-paid trip expenses (special events, sound bath, permits etc.) 

Cancellation for any single or multi-day activities made between 30 and 0 days of scheduled departure date – All fees, deposits and payments become non-refundable regardless of circumstances. All fees are fully transferrable to any future trip or tour.

Cancellation of Camping, Backpacking, or other multi-day or large group event/ trip within 30 days of trip results in forfeiture of all fees paid. Payments are transferrable to future trips.

A cancellation will be effective when Joshua Tree Excursions receives written notification of the cancellation. This cancellation policy includes voluntary or involuntary early departure from a trip. No refunds will be given for missed or unused services such as accommodation, activities or meals. You are strongly advised to take out cancellation insurance that will cover cancellation fees at the time of booking.

LATE ARRIVAL: Unless previously coordinated, any guest or group that is 30 minutes or more late for their scheduled tour, without notification, will be deemed to have cancelled, abandoned, or forfeited their trip and no refunds will be given.

NO SHOWS: If any member of your group or party is unable to participate, for any reason, no refunds will be provided unless notification of no show is provided within 7 days of departure. Refund will be less any irrecoverable fees.

Guests canceling will have the option of applying or transferring any non-refunded fees to future tours or trips; as long as any such trip is re-booked,  within 90 days of cancelled trip, regardless of actual departure date..

A party will not be in breach of or in default under this agreement on account of, and will not be liable to the other party for, any delay or failure to perform [his][her][its] obligations under this agreement by reason of fire, earthquake, flood, explosion, strike, riot, war, terrorism, park closure or similar event beyond that party’s reasonable control (each a “Force Majeure Event”). However, if a Force Majeure Event occurs, the affected party shall, as soon as practicable:

1. Notify the other party of the Force Majeure Event and its impact on performance under this agreement; and                                             

2. Use reasonable efforts to resolve any issues resulting from the Force Majeure Event and perform [his][her][its] obligations under this agreement.

Note: Joshua Tree Excursions reserves the right to refund all, a portion of, or none of, the fees paid for trips or tours, based on the circumstances at the time of cancellation.

CANCELLATION BY JOSHUA TREE EXCURSIONS: We occasionally may have to cancel a scheduled trip at any time, up to and including day of departure, due to unforeseen circumstances: ( weather, hazardous conditions, park closures or other limiting factors related to safety ).  If Joshua Tree Excursions cancels your trip for any reason outside of Force Majure , you can transfer any fees paid to an alternate departure date for no additional fee ( based on availability ) or alternatively opt for a full refund. In circumstances where the cancellation is due to events outside our control, such as natural disasters, terrorism or political instability, and we are unable to operate the trip as planned; refunds will be less any unrecoverable costs. Joshua Tree Excursions is not responsible for any incidental expenses that you may have incurred as a result of your booking, including but not limited to lodging, travel insurance excess, or non-refundable flights.



TRAVEL INSURANCE

TRAVEL INSURANCE: It is highly recommended, that when booking with Joshua Tree Excursions, you obtain full travel insurance coverage – please be aware that some insurance companies require insurance to be purchased within 7 days of deposit payment. We recommend that you select coverage that includes full medical, emergency evacuation, and emergency repatriation if required. We also strongly recommend trip cancellation insurance, and insuring against any other travel mishaps such as flight cancellations or delays, loss of luggage and personal effects, theft, or trip interruption at the time of booking. Travel insurance can be obtained through your travel agent or from online brokers. Please contact us for any further advice. Joshua Tree Excursions is not responsible for nor liable for any expenses related to medical emergencies, evacuations, hospital stays, or transportation that are incurred as a result of injuries, accidents, illnesses, or death. 

TOUR AGREEMENT

TOUR AGREEMENT: You agree that you’re willing to participate in an outdoor adventure trip and are physically prepared to take part in the activities requested. You understand you’re undertaking a trip that may, at times, be physically and mentally challenging in nature. You have read our client gear list and adhere to our recommendations, and will carry or wear what is suggested by the lead guide on any activity. You understand that the trip may not follow the exact printed itinerary if circumstances don’t allow, although Joshua Tree Excursions is committed to doing everything they can to keep your trip running as close to the scheduled itinerary as possible. It is at the complete discretion of your Joshua Tree Excursions  guide to cancel any activity at any moment if there are concerns for the health, safety and wellbeing of the group or any individual. There will be no refunds for activities missed for this reason. Your Joshua Tree Excursions guide can also cancel any individual’s trip at any time at the expense of the individual if they do not adhere to the guide’s instruction or are behaving in a manner that could affect their health, safety and wellbeing or that of others on the trip.

PARK CLOSURES: You agree and understand that areas of the National Park, up to and including the entire public access area are subject to closures at any time, due to circumstances beyond our control, based on a variety of reasons. You agree and understand that Joshua Tree Excursions will NOT cancel trips based on Park closures unless such closures directly impact our ability to provide the services requested. In the event of a main park closure, all scheduled trips will run in areas of the park, public and preserve lands in the surrounding area, not affected by any closures. Should an unlikely closure occur, you understand that the option to cancel or re-schedule your trip is solely at your discretion in accordance with our cancellation policies.

GUEST EXPECTATIONS

The services we provide to our guests are unique in nature and we pride ourselves in giving you the most enjoyable and memorable experience possible. In order to do this, we ask that our guests make every effort to adhere to the following:

1. Please be on time for your tour. While we do not have a strict schedule when it come to our tours, a late start can definitely impact the time available for you to enjoy your experience and may limit the amount of time we have to share the Park with you. We empathize completely, that life happens. So, please, just let us know if you are running late and understand that it may impact your tour. Failure to notify us may result in cancellation or forfeiture of your trip ( see cancellations )
 
2. Please wear appropriate clothing. We always recommend: Long pants and sleeves, closed toed trail shoes or hiking boots
( absolutely no sandals or flip-flops ) a hat, sunglasses, sunscreen, chapstick and warming layers ( it can cool rapidly ) A daypack and a camera are great options if available.
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3. Provide us with an accurate assessment of your abilities, and any injuries or limitations that may effect your ability to participate. Our guides are all experts and will tailor the day to your abilities, interests and expectations, regardless of what they are. However, an honest assessment is critical.

4. Please be sure to bring any required medication. Our tours are conducted in remote locations and access to modern medical facilities is often several hours away. If there are medications that you are required to take daily, please bring a supply with you, just in case.

5. Please let your guide know if you suffer from any allergies ( food, environmental, or otherwise ) or existing medical conditions
( asthma, diabetes, etc ). All of our guides are certified Wilderness First Responders, capable of providing you the best possible wilderness care available should it become necessary. Please advise them of any conditions that they should be on the look-out for.

6. Please let us know at least 48 hrs ahead of your tour what your lunch choices will be and if there are any dietary restrictions or allergies we should be aware of ( Peanuts, Vegetarian, Vegan, Gluten free, etc ). This will ensure that the appropriate meal selection is ordered and ready the day of your tour.

7. Guests are expected to adhere to and follow all National Park policies and regulations while on the tour. If you have questions about regulations and policies, please ask your guide.

8.The following items are prohibited at all times while on a trip or tour with Joshua Tree Excursions: Pets, Fireworks, Drones, and Illegal drugs.

9. Lastly, let us know if there are any considerations, interests or preferences that would make your experience more memorable, special or interesting. If it is possible, we will make it so.

TERMS OF USE POLICY

Please read this agreement ("Agreement") carefully before accessing or using the Joshua Tree Excursions website (29 Trail Tours LLC) (the "Site"). By accessing or using the Site, you agree to be bound by this Agreement. Joshua Tree Excursions and its suppliers provide the information and services on this Site to you, the user, conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of the Site constitutes your agreement to all such terms, conditions and notices.
The information and services offered on the Site are provided with the understanding that neither Joshua Tree Excursions nor its suppliers or users, are engaged in rendering legal or other professional services or advice. Your use of the Site is subject to the additional disclaimers and caveats that may appear throughout the Site.
Joshua Tree Excursions and its agents assume no responsibility for any consequence relating directly or indirectly to any action or inaction that you take based on the information, services or other material on this Site. While Joshua Tree Excursions strives to keep the information on this Site accurate, complete and up-to-date, Joshua Tree Excursions and its suppliers cannot guarantee, and will not be responsible for any damage or loss related to, the accuracy, completeness or timeliness of the information.

PROHIBITED USES

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame in another Web page, use on any other web site, transfer or sell any information, software, lists of users, databases or other lists, products or services obtained from this Site. The foregoing prohibition expressly includes, but is not limited to, the practices of "screen scraping" or "database scraping" to obtain lists of users or other information.

PROPRIETARY RIGHTS

All materials on this Site (as well as the organization and layout of the Site) are owned and copyrighted, licensed by, or used with permission by Joshua Tree Excursions, its affiliates or its suppliers. No reproduction, distribution, or transmission of the copyrighted materials at this Site is permitted without the prior written permission of Joshua Tree Excursions.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this Site, you warrant to Joshua Tree Excursions (29 Trail Tours LLC) that you will not use this Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. If you violate any of these terms, your permission to use the Site automatically terminates.

DISCLAIMER OR WARRANTIES

You expressly understand and agree that:

(a) YOUR USE OF THIS SITE AND THE SERVICE OFFERED AT THE SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. JOSHUA TREE EXCURSIONS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

(b) JOSHUA TREE EXCURSIONS MAKES NO WARRANTY THAT (i) THE SITE OR SERVICES WILL MEET YOUR REQUIREMENTS, (ii) THE SITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR THE SERVICES WILL BE ACCURATE OR RELIABLE, OR (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS.

(c) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

(d) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM JOSHUA TREE EXCURSIONS OR THROUGH OR FROM THE SITE OR ANY SERVICE OFFERED THEREAT SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

LIMITATION OF LIABILITY:

YOU EXPRESSLY UNDERSTAND AND AGREE THAT JOSHUA TREE EXCURSIONS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF JOSHUA TREE EXCURSIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SITE OR SERVICES; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO ON THE SITE OR THROUGH OR FROM THE SERVICE ; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE ; OR (v) ANY OTHER MATTER RELATING TO THE SITE OR THE SERVICES.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Joshua Tree Excursions, 29 Trail Tours LLC, its affiliates and suppliers from any liability, loss, claim and expense (including attorneys' reasonable fees) related to your violation of this Agreement.

LINKS TO THIRD PARTY SITES

This Site may contain hyperlinks to web sites operated by parties other than Joshua Tree Excursions, or its affiliates. Such hyperlinks are provided for your reference only. Joshua Tree Excursions does not control such web sites, and is not responsible for their content. Inclusion of hyperlinks by Joshua Tree Excursions to such web sites does not imply any endorsement of the material on such web sites or any association with their operators, and you access and use such sites, including information, material, products and services therein, solely at your own risk. Furthermore, because the Joshua Tree Excursions privacy policy is applicable only when you are on our Site, once linked to another web site, you should read that site's privacy policy before disclosing any personal information.

LINKS TO THIS SITE

You may only provide a hypertext link to this Site on another web site provided that (a) the link must be a text only link clearly marked Joshua Tree Excursions; (b) the link must "point" to the "home page" URL (Joshua Tree Excursions) and not to other pages within the Site; (c) the appearance, position, and other aspects of the link may not be such as to damage or dilute the goodwill associated with Joshua Tree Excursions or with the Site; (d) the appearance, position, and other aspects of the link may not create the false appearance that the linking page, its owner, or any other entity is associated with or sponsored by Joshua Tree Excursions or the Site; and (e) the link, when activated by a user, must display the Site full screen and not within a "frame" on the linking web site. Joshua Tree Excursions reserves the right to revoke its consent to the link at any time in its sole discretion.

USE OF SUBMISSIONS

Except as otherwise set forth in the agreement, postings to and communications with the Site are not private. You grant Joshua Tree Excursions the unrestricted right to use, reproduce, modify, distribute, and display any material you supply or communicate to the Site (including your identity and information about you) for any purpose, including commercial uses, and to authorize others to do so. Any information you submit to Joshua Tree Excursions in any medium shall become the property of Joshua Tree Excursions and its affiliates and shall not be returned to you.

CHANGES TO SITE

Joshua Tree Excursions, its affiliates and/or its suppliers may make improvements or changes in the information, services, products, and other materials on this Site, or terminate this Site, at any time without notice. Joshua Tree Excursions may modify this Agreement at any time, and such modifications shall be effective immediately upon posting of the modified Agreement. Accordingly, you agree to review the Agreement periodically, and your continued access or use of this Site shall be deemed your acceptance of the modified Agreement.

MISCELLANEOUS

This Agreement and the resolution of any dispute related to this Agreement or this Site shall be governed by and construed in accordance with the laws of California, without giving effect to any principles of conflicts of law. Failure by Joshua Tree Excursions or its affiliates to insist upon strict enforcement of any provision of this Agreement shall not be construed as a waiver of any provision or right. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this Site or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred. Any legal action or proceeding between Joshua Tree Excursions and/or its affiliates and you related to this Agreement shall be brought exclusively in a federal or state court of competent jurisdiction sitting within the State of California.

Joshua Tree Excursions, 29 Trail Tours LLC and other logos, product and service names are trademarks and service marks owned by or licensed to Joshua Tree Excursions or its affiliates (the "Marks"). Without the prior written permission of Joshua Tree Excursions or its appropriate affiliates, you agree not to display or use in any manner, the Marks.

All other trademarks are the property of their respective owners.

PRIVACY POLICY

This Privacy Policy discloses the privacy practices for the Joshua Tree Excursions website (collectively, the “website” located at www.joshuatreeexcursions.com). Operated by, 29 Trail Tours LLC, a California Limited Liability Company, the provider of the Website (referred to as “us” or “we”), is committed to protecting your privacy online. Please read the following to learn what information we collect from you (the “User” or the “End User”) and how we use that information. If you have any questions about our privacy policy, please email us.

PLEASE READ THIS PRIVACY POLICY CAREFULLY.
BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

CHANGES TO PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.

2. TYPES OF INFORMATION COLLECTED AND USES OF COLLECTED INFORMATION

We collect two types of information about our “website” Users: Personally Identifiable Information and Non-Personally Identifiable Information.

Personally Identifiable Information (PII), is information that identifies a specific End User. When you engage in certain activities on the Website, such as but not limited to reserving a trip, submitting content and/or posting content on our website, requesting information about our services or applying for a job. (collectively, “Identification Activities”), we may ask you to provide certain personal information about yourself, such as your first and last name, mailing address (including zip code), email address, telephone number and date of birth. It is optional for you to engage in an Identification Activity. If you reserve a trip, we may ask you for additional information. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity. If you elect to reserve a trip or tour, we will direct you to a third party vendor “PayPal” for payment. They will ask you to provide them with your credit card number, expiration date and authentication codes or related information. Please refer to the PayPal privacy policy for more details. If you choose to reserve a trip or tour for friends, we will ask for and store your friends’ names and email addresses. Your friend may contact us at info@joshuatreeexcursions.com to request that we remove this information from our database.

Joshua Tree Excursions uses Personally Identifiable Information to provide services to you, contact you, enhance the operation of our Websites, improve our marketing and promotional efforts, analyze Website use, improve our service offerings, and to tailor your experience with third parties as provided in Item 3 of this Privacy Policy. If you send our customer service an email, we may use your comments and feedback to tell others about our services, and may post your comment in our marketing materials or on our Website. If your comment contains your name, we will obtain consent from you before publishing it along with your comment. We may also use Personally Identifiable Information to troubleshoot, accomplish administrative tasks, enforce our agreements with you, including our Website, terms of use and this Privacy Policy, comply with applicable law, and cooperate with law enforcement activities. If you reserve a tour for friends, we will send your friends emails with the gifts you bought for them and invite them to visit the site. We may also add their e-mail address to our mailing list. Your friend may contact us at info@joshuatreeexcursions.com to request that we remove this information from our database.

Non-Personally Identifiable Information (NPII) is information that does not identify a specific End User. This type of information may include things like the Uniform Resource Locator (“URL”) of the website you visited before coming to our Website, the URL of the website you visit after leaving our tour company Website, the type of browser you are using and your Internet Protocol (“IP”) address. We, and/or our third party service providers and advertisers, may automatically collect this information when you visit our Website through the use of electronic tools like Cookies and Web beacons or Pixel tags, as described in Items 4 and 8 of this Privacy Policy.
We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our Third party service providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.

3. RELEASE OF PERSONALLY IDENTIFIABLE INFORMATION

We will not share, sell, rent, or trade Personally Identifiable Information with other parties except as provided below:
We may share your information with Third Party Service Providers. We provide some services through third parties. These third party service providers perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share Personally Identifiable Information with such Service Providers to complete reservation orders, send email, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service.
Third party service providers may also release your information to accomplish our administrative tasks. For example, when you order a service, we direct you to a third party service provider. The third party service provider will then release your credit card information to the card-issuing bank to confirm payment for the service. We encourage third party service providers to adopt and post privacy policies. However, the use of Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.
We may share your information in a Business Transfer. As with any other business, we could merge with, or be acquired by another company. If this occurs, the successor company would acquire the information we maintain, including Personally Identifiable Information. However, Personally Identifiable Information would remain subject to this Privacy Policy.
We may share your information for our Protection and the Protection of Others. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website; enforce or apply this Privacy Policy, our Website or other agreements; or protect the rights, property or safety of the website, its users or others.

4. RELEASE OF NON-PERSONALLY IDENTIFIABLE INFORMATION

We use third party service providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users.

5. UPDATING AND CORRECTING INFORMATION

We believe that you should have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by sending us an email at info@joshuatreeexcursions.com Please indicate your name, address and email address, and what information you would like to update when you contact us.

6. USER CHOICES ON COLLECTION AND USE OF INFORMATION

As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity on the Website.
After you purchase a trip or tour, we may send you Administrative and Promotional emails. You cannot opt-out of Administrative Emails. “Administrative Emails” relate to a User’s activity on the Website. You can opt-out of Promotional Emails. Promotional Emails advertise our products and services, including exclusive sales and other offers, and/or the products and services of our Advertisers and Affiliates. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time by e-mailing us at info@joshuatreeexcursions.com. When contacting us, please indicate your name, email address, and what Promotional Emails you do not want to receive.

7. SECURITY OF INFORMATION

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.

8. DATA TRACKING

Cookies.
To facilitate and customize your experience with the Website, we may store cookies on your computer. A cookie is a small text file that is stored on a User’s computer for record-keeping purposes which contains information about that User. We use cookies to save you time while using the Website, remind us who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors. In addition, we may use Third Party Advertising Companies to display advertisements on our Website. As part of their service, they may place separate cookies on your computer. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by our Website only and does not cover the use of cookies by any Advertiser. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the website may not work properly.
We may re-market your information. Re-marketing allows us to use cookies to track which parts of our website you visited and tailor our ads to your preferences. On subsequent visits to our site, you will be shown ads based on the section(s) of our website you visited previously. For example, if you visited our special events page the first time you went to our website, the second time you went to our website you might see ads for special events and activities. Additionally, we may use third party marketing vendors to perform re-marketing services. Third party vendors, including Google and other web search engines, may use cookies to serve ads based on a user’s prior visits to Joshua tree Excursions’ website. As a result, third party vendors may show Joshua Tree Excursions’ ads on sites on the internet when you perform searches. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page
Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our third party service providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.

9. PRIVACY POLICIES OF THIRD PARTY WEBSITES

This Privacy Policy addresses only the use and disclosure of information we collect from you on www.joshuatreeexcursions.com . Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you review the website’s privacy policy. We are not responsible for the policies or practices of third parties.

10. OTHER PRIVACY ISSUES

Minors, under the age of 16 may not use the Website. We do not knowingly collect personal information from anyone under the age of 16 and no part of the Website is designed to attract anyone under the age of 16. Joshua Tree Excursions does not provide services for purchase by anyone under the age of 18. Joshua Tree Excursions does allow adults to reserve and purchase tours, trips or other activities for children. If you are a parent or guardian with reason to believe a child 16 years or younger under your care may have contributed Personally Identifiable Information to this Website, please contact us at info@joshuatreeexcursions.com, and we will delete this information.

Public Areas: We may provide areas on our Website where you can publicly post information about yourself and communicate with others such as comments on our blog. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a public blog comment, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information. We do obtain consent from our users to post their name along with their reviews.

Notice of Privacy Rights to California Residents. California law requires that we provide California residents with a summary of their privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, we will provide California residents with the categories of Personally Identifiable Information that we collect through the Website and the categories of third party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at their request. California law requires us, by request, to inform California residents of: (1) the categories of Personally Identifiable Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow California residents to control who whom that information is shared. To obtain this information, please send a request by email or standard mail to:  61325 Twentynine Palms HWY Suite E, Joshua Tree, CA 92252. When contacting us, please indicate your name, address, email address, and what Personally Identifiable Information you do not want us to share with Affiliated Businesses or Marketing Partners. The request should be sent to the attention of our legal department, and labeled “California Customer Choice Notice.” Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of California residents’ Personally Identifiable Information or requesting this notice.

About Joshua Tree Excursions:
We provide professionally guided outdoor hiking, camping and backpacking adventures of Joshua Tree National Park and the surrounding Mohave Desert, turn to the Joshua Tree Excursions team in majestic Joshua Tree, California, a Joshua Tree National Park gateway community. Join us for a different kind of tour experience. We customize private, concierge adventures tours for people of all ages and interests. From the active and adventurous, to the relaxed explorer, just wanting to get away. Ours is not your typical tour….Our customizable journeys, are recommended for active, adventurous, individuals, couples and groups of all age, who want an outdoor Eco-experience, not just a tour. With the many different and interesting choice of trails in Joshua Tree National Park and surrounding Mojave Desert, we provide you with an opportunity to see things you'd never see on other tours or from the comfort of your car.  Please feel free to contact the 29 Trail Tours and Joshua Tree Excursions Team for more information or to customize your own journey or event! 760-974-9536. Or email us info@joshuatreeexcursions.com